Retail POS SoftwareInventory Management Software Point of Sale Software (POS), Business Intelligence, CRM & RMS Systems |
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Ron Bell, the founder of Maximum Barcode Superstore Inc., didn’t take long to realize he needed an exceptional business management system to achieve his goals and manage the double-digit growth his company was experiencing.
“The DOS based system we were using had some real limitations. It was based on old technology and lacked flexibility. Our business is fast-paced and highly competitive.
The Results
We needed a state-of-the-art inventory management system to keep up with our customers’ demands. They can’t wait for product. They want, and need it NOW so we needed to be right on top of what we had in stock and what was in transit. Moreover, the margins in this business are very tight so just in time inventory management is a key success factor. Furthermore, it was imperative that we had real-time inventory lookup for both our BC and Ontario locations and Aralco was able to provide us with that.”
“Reporting was also a major issue. While our old POS software system could produce some standard reports we needed the ability to run a wide variety of reports that were user-defined. The reports that I needed were different from what our warehouse manager may need so we needed the system to be flexible enough to keep us all happy.”
“We were also able to carve out a competitive advantage by using the CRM (customer relationship management) features of Aralco’s POS software. We were able to track detailed information on our customers, which allowed us to provide tremendous customer service and be proactive in dealing with customer situations.”
“We looked at a number of different distribution packages but felt strongly about doing business with a company that understood our needs and liked the fact that Aralco had over 20 years business experience behind them.
Their solution was also the most robust and sophisticated POS software system we looked at and we were extremely comfortable that their software would be able to grow along with us.”
“The transition from our old DOS-based system to the Aralco POS software system went unbelievably smoothly.” Aralco was able to provide a user definable conversion program that allowed us to port all of our data. The installation and conversion was done remotely and with some consultation and training done on site. Follow up training was done remotely through detailed on-line videos.
Their support personnel are available 24/7 and are extremely knowledgeable, patient and conscientious. In a nutshell, moving to Aralco POS software proved to be one of our wisest strategic decisions.”
About Maximum Barcode
Maximum Barcode Superstore Inc. is the ONLY Canadian provider of POS & Barcoding hardware solutions. They have offices in Vancouver, B.C. and Toronto, Ont. and offer sales, consulting and repair services for a wide variety of POS and barcoding hardware.
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