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  4. Points payments are attracting Points
  1. Home
  2. Knowledge Base
  3. Point of Sale
  4. Points payments are attracting Points
Q. When a customer is paying using a Points Plan it appears they are getting points for that too. Is there an option to change this?

Yes there is.

Within the main Point of Sale screen:

  1. Navigate to Setup » Software Options » Settings and enter your login credentials;
  2. Scroll down to Point of Sale Transactions » Points Issued;
  3. Set to Prorated if you only want points for the none points plan method of payment; i.e. cash, debit, Visa, etc.. If set to Always, the customer will receive points regardless of the method of payment;
  4. Save your changes;
  5. Repeat this step for each register.

This can also be done through the Back Office » POS » POS Settings function.

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