To deactivate a customer that you no longer wish to sell to, bring up the customer record and select the De-Activate radio button.
To be able to see only active customers in the customer lookup:
- Within Back Office, set Utilities » Settings » System » View Activated Customers Only to Yes;
- Within Point of Sale, for each Register, set Setup » Software Options » Settings » View Activated Customers Only to Yes.
If you don’t want to see deactivated customers in a report, you’ll need to use a customer range Filter like below.
If you require further assistance please submit a support request through our on-line service, or contact our Help Desk at 604-980-4199 ext. 2.