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  4. Automatic Searching
  1. Home
  2. Knowledge Base
  3. Point of Sale
  4. Automatic Searching

Automatic Searching

The Find customer and item windows can be setup in Point of Sale, and Back Office to behave in one of two ways:

  1. Automatically search as you type in your search criteria – this can be slow if you have a large number of records;
  2. Display the search results only after you press [ENTER] – generally faster.

To adjust the behavior for Point of Sale:

  1. For each register, startup Point of Sale;
  2. Go to Setup » Software Options » Settings;
  3. Navigate to Point of Sale Transactions and expand the [+];
  4. There are two settings:disable
  5. Setting to Yes for either will change the search to only display results once the user presses [ENTER];
  6. Be sure to select SAVE when you’re done, and restart Point of Sale for the changes to take affect;
  7. Of note, this setting can also be set for each register within Back Office » POS » POS Settings.

To change the search for Back Office:

  1. Within Back Office, go to Utilities » Settings;
  2. Navigate to Lookup and expand the [+];
  3. There are two settings:disable
  4. Setting to Yes for either will change the search to only display results once the user presses [ENTER];
  5. Be sure to select SAVE when you’re done, and restart Back Office for the changes to take affect.

If you require further assistance, please contact our Support Department at 604-980-4199 ext 2., or click on this link to submit a support request.

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